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Contact
Feel free to reach out to us in case of any queries or if you wish to share your feedback. Please check the FAQ Section before sending us your queries.
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Address: 350/1 First Floor, 2nd Cross Ravi Prakash Nagar, Konenaagrahara, Bangalore 560017
Phone/WhatsApp: +91 9845898733 , +91 7204494332
Email: support@ethnadesignstudio.com
GSTIN: 29ALNPN0910C1ZB
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We respond to all our messages within 10 business days. Thank you for your patience.
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How do I place an order?To place an order, follow these simple steps: 1. Browse our website and select the items you'd like to purchase. 2. Click on the item to view more details and choose your preferred size and colour (if applicable). 3. Click "Add to Cart." 4. Review your shopping cart to ensure everything is correct. 5. Click "Proceed to Checkout" and follow the on-screen instructions to complete your purchase.
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What size should I choose?To find the right size, please refer to the standard Sizing Guide. We have also included a sizing guide which includes measurements and fitting tips for specific products.
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What if the item I want is out of stock?If an item is out of stock, you can sign up for email notifications to be alerted when it becomes available again. Alternatively, we may suggest similar items that are in stock. You can also contact us using the contact information provided below and we will aim to get back to you within 10 working days.
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What payment methods do you accept?We accept a variety of payment methods, including: - Credit and debit cards (Visa, MasterCard, American Express) - UPI
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What are your shipping options and rates?We offer standard and express shipping options. Shipping rates vary based on your location and the shipping method you choose. For detailed information, please visit our Shipping page.
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What is your return policy?Goods once sold cannot be returned. You may exchange the product for a different size provided the items returned are in unused and unwashed condition with tags attached.
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Can I cancel or modify my order after it's been placed?You can request order modifications or cancellations within 24 hours of placing your order. Please contact our customer support team with your request.
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How can I track my order?You can easily track your order by logging into your account and visiting the "Order History" section. You will find a tracking number for each order, which you can use on the carrier's website to monitor the delivery status.
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